RETURN POLICY

Return & Exchange Guidelines: Know Before You Buy

To ensure a smooth shopping experience, please familiarize yourself with our Return and Exchange Guidelines before completing your purchase.

CigNo Return Policy

Changed your mind about your order? No worries. You may return your order within 7 calendar days after receiving your Cigno nicotine pouches.

Your Cigno Nicotine Pouch can(s) must be unopened, intact, and returned to us in good condition. To initiate your return request, please fill out the Contact Us form on our website or email us at sales@cigno.uk. Be sure to include your order number and reason for return.

Please send your Cigno nicotine pouch can to the following address:

ADDRESS

ADDRESS

ADDRESS

 

Please note: We do not cover the postage cost for returns.

Once we have received your return and completed a brief inspection, we will issue a refund for your order, if applicable.

If you have any questions or require assistance regarding returns, please don't hesitate to contact us via our Contact Us form on the website or email us at contact@cigno.uk. We're here to help!