GENERAL T&C
Understanding Your Rights and Responsibilities
Essential guidelines for the responsible use of our services and products, including our general terms and conditions, to ensure safety, optimal user experience, and a positive relationship with our customers.
CigNo General T&C
Please read these Terms and Conditions carefully before using our website and purchasing our nicotine pouches. By accessing or using our site, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.
1. General Information:
1.1. Cigno UK (referred to as "we", "us", or "our") operates this website to provide information about and sell nicotine pouches to consumers within the United Kingdom.
1.2. Our products are intended for adults over the age of 18. By purchasing from this site, you confirm that you are at least 18 years of age.
1.3. Nicotine is a highly addictive substance. Our products are not intended for use by:
1.3.1. Individuals under 18 years old
1.3.2. Pregnant or breastfeeding women
1.3.3. People with heart disease or high blood pressure
2. Product and Services:
2.1. Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and are subject to return or exchange only according to our return policy.
2.2. We make every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor's display of any color will be accurate.
2.3. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion.
2.4. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
2.2. We make every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor's display of any color will be accurate.
2.3. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion.
2.4. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
3. Pricing and Payment:
3.1. All prices listed on our website are in GBP (£) and inclusive of VAT unless stated otherwise.
3.2. We reserve the right to change prices for products at any time without prior notice. However, price changes will not affect orders that have already been confirmed.
3.3. Modification to Services and Pricing:
We reserve the right to modify or discontinue any part of our service without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of service.
3.4. Payment can be made via debit or credit card or other methods as specified at checkout. All payments must be received before dispatching the products.
3.2. We reserve the right to change prices for products at any time without prior notice. However, price changes will not affect orders that have already been confirmed.
3.3. Modification to Services and Pricing:
We reserve the right to modify or discontinue any part of our service without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of service.
3.4. Payment can be made via debit or credit card or other methods as specified at checkout. All payments must be received before dispatching the products.
4. Accuracy of Billing and Account Information:
4.1. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment card, and/or orders that use the same billing and/or shipping address.
4.2. In the event we make a change to or cancel an order, we may attempt to notify you by contacting the email or billing address/phone number provided at the time the order was made.
4.3. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
4.2. In the event we make a change to or cancel an order, we may attempt to notify you by contacting the email or billing address/phone number provided at the time the order was made.
4.3. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
5. Optional Tools:
5.1. We may provide you with access to third-party tools over which we neither monitor nor have any control.
5.2. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
5.3. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
5.2. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
5.3. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
6. Limitation of Liability and Disclaimer of Warranties:
6.1. Disclaimer of Warranties:
All products and services provided by Cigno UK are offered on an "as is" and "as available" basis without any representations or warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that:
All products and services provided by Cigno UK are offered on an "as is" and "as available" basis without any representations or warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that:
6.1.1. The website will be uninterrupted, secure, or error-free.
6.1.2. The information provided on the website is accurate, complete, or current.
6.1.3. The products will meet your specific requirements or expectations.
6.1.2. The information provided on the website is accurate, complete, or current.
6.1.3. The products will meet your specific requirements or expectations.
6.2. Limitation of Liability:
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to lost profits, loss of data, or damages resulting from the use or inability to use our products, even if we have been advised of the possibility of such damages.
Our liability for any direct damages shall be limited to the total price paid for the products you have purchased.
6.3. No Medical Advice:
Information provided on our website or any communication with Cigno UK does not constitute medical advice, and our products are not intended to diagnose, treat, cure, or prevent any disease. Consult with a healthcare professional before using nicotine products, especially if you have pre-existing medical conditions.
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to lost profits, loss of data, or damages resulting from the use or inability to use our products, even if we have been advised of the possibility of such damages.
Our liability for any direct damages shall be limited to the total price paid for the products you have purchased.
6.3. No Medical Advice:
Information provided on our website or any communication with Cigno UK does not constitute medical advice, and our products are not intended to diagnose, treat, cure, or prevent any disease. Consult with a healthcare professional before using nicotine products, especially if you have pre-existing medical conditions.
7. Intellectual Property:
7.1. All content on the Cigno UK website, including images, text, and logos, is the property of Cigno UK or its content suppliers and is protected by intellectual property laws.
7.2. You may not copy, distribute, reproduce, or use any of our content without prior written permission.
8. Third-Party Links:
8.1. Our website may contain links to third-party websites or services that are not owned or controlled by Cigno UK.
8.2. Cigno UK has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Cigno UK is not liable for any damages or losses caused by or in connection with the use of any such external content or services.
8.3. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit through links provided on our website.
9. Changes to Terms and Conditions:
9.1. We reserve the right to modify or update these Terms and Conditions at any time. Changes will be effective upon posting on our website.
9.2. Accuracy, Completeness, and Timeliness of Information:
The information available on our website is for general information purposes only. While we strive to ensure that the information is accurate, complete, and up-to-date, we are not responsible if the information is inaccurate, incomplete, or outdated. You agree that it is your responsibility to monitor any changes to our website and these Terms and Conditions.
9.3. Your continued use of the website following any changes constitutes your acceptance of the new Terms and Conditions.
10. Contact Information:
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: contact@cigno.uk
Address: CigNo UK, United Kingdom
By using this site, you agree to these Terms and Conditions. Thank you for shopping with Cigno UK.
